EASTERN AREA AGENCY ON AGING

POSITION DESCRIPTION

VOLUNTEER ASSIGNMENT: Phone Friend Volunteer

 REPORTS TO: Program Coordinator

 GOAL OF ASSIGNMENT: To make friendly social telephone calls to adults in program                                 

JOB SUMMARY:

  • Responsible for initiating calls to a Phone Friend receiver.
  • Maintain records of calls made to Phone Friend receiver and report hours to Program Coordinator.

QUALIFICATIONS SOUGHT:

  •  Experience and Education/Skills Desired:
  • Must be friendly and sociable
  • Must have good telephone / listening skills
  • High School diploma or GED preferred.
  • Experience working with the elderly preferred.
  • Knowledge of services and programs available for older persons preferred.
  • Own or have access to reliable transportation.
  • Must possess a valid driver's license and proof of vehicle insurance.

 TIME COMMITMENT:

 Estimated hours: Varies - volunteer determines number of times per week they will call as well as the length of telephone call.

 Scheduling: Flexible - volunteer and consumer arrange a time of day/week that works best for them.