Information, Resources & Referrals

Every call that comes into Eastern Area Agency on Aging is important. And the questions are varied. That is why we are so proud of our Information, Resources and Referrals Department.

Our Resource and Referral Consultant is well versed in the areas that are of utmost concern to seniors. Consultants are available, by phone or in person, to discuss a senior’s needs, or the needs of the caregiver or family. Consultants are skilled at pointing people in the right direction, in order for them to receive the help they need, whether through EAAA itself or another agency with whom we work.

This personalized service is available to anyone 60 years of age or older, free of charge. It is also available to caregivers and families of seniors for use on their behalf.

The Resource and Referral Consultant works closely with the Community Services staff who provide home visits to those seniors who are unable to come into the office. 

Some of the topics that the Resource and Referral Consultant can address are below:

• Health insurance counseling including  MaineCare, Medicare, long term care insurance and other health insurances
• Prescription drug assistance programs including the new Medicare Prescription drug benefit and MaineCare funded drug assistance programs
• Property tax and rent relief programs
• Fuel assistance
• Financial management assistance
• Home maintenance and repair assistance
• Transportation
• Personal care services and home health assistance programs
• Housing assistance including assisted living and nursing facility placements
• Healthy aging programs

EAAA’s Resource and Referral Consultant can be reached Monday through Friday between 8:00 am and 4:30 pm.  If you would like to contact us, there are several ways to do it. Please see below:

• Phone : Bangor area 941-2865 or 1-800-432-7812
• Email:   info@eaaa.org
• Fax:      941-2869
• TTY:     207-992-0150